Rahul Puri has over six years of experience
as a consultant, strategist, implementer, and entrepreneur.
As founder of an offshore BPO company, Rahul has a
deep understanding of operations and process redesign
for offshore solutions, and market entry and go-to-market
Prior to joining Threshold as
an Engagement Partner, Mr. Puri was the Vice President
of a start-up offshore
BPO Company, where he provided strategic direction
and expanded business to the US, UK and Continental
Europe. His responsibilities included Business Development
and he generated $700k in revenues during the first
six months. Rahul was successful in tapping clients
in the financial services, IT, communication and retail
industries across UK and US. He was also responsible
for spearheading the Operations and HR functionalities
and oversaw the growth of operations by doubling the
staff of the Company to meet demand. He instituted
an innovative “Retention & Reward” special
task force to reduce churn from an industry average
of 40% to 14%. Operations and processes were streamlined
to increase efficiency by 22%.
Previously, Rahul was a consultant with PricewaterhouseCoopers
Consulting, in their Strategic Change ICE (Information,
Communication and Entertainment) Practice. His work
focused on market entry strategies, competitive analysis
and creating account strategies for some of the large
wireless handset manufacturers.
Prior to PWC, Rahul worked with Deloitte Consulting
in their IT/IT Strategy practice where he implemented
Kenan Billing solutions and Trilogy SC Commission solutions.
In addition, he headed a Strategic Sourcing team that
achieved savings of $5MM in the wireless/wireline category.
Earlier in his career Rahul worked with Siemens as
a Marketing Executive in their Power Generation, Network
Rahul has an MBA from Iowa State
University and Bachelors in Electronics & Telecommunication
Engineering from Manipal Institute of Technology
Rahul is an avid golfer. His
adventurous spirit has made him sky dive from 19,000
feet, bungee jump from
60 meters, raft down a grade 6 river and hike to the
world’s highest road.
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