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Rahul Puri

Rahul Puri has over six years of experience as a consultant, strategist, implementer, and entrepreneur. As founder of an offshore BPO company, Rahul has a deep understanding of operations and process redesign for offshore solutions, and market entry and go-to-market strategies.

Prior to joining Threshold as an Engagement Partner, Mr. Puri was the Vice President of a start-up offshore BPO Company, where he provided strategic direction and expanded business to the US, UK and Continental Europe. His responsibilities included Business Development and he generated $700k in revenues during the first six months. Rahul was successful in tapping clients in the financial services, IT, communication and retail industries across UK and US. He was also responsible for spearheading the Operations and HR functionalities and oversaw the growth of operations by doubling the staff of the Company to meet demand. He instituted an innovative “Retention & Reward” special task force to reduce churn from an industry average of 40% to 14%. Operations and processes were streamlined to increase efficiency by 22%.

Previously, Rahul was a consultant with PricewaterhouseCoopers Consulting, in their Strategic Change ICE (Information, Communication and Entertainment) Practice. His work focused on market entry strategies, competitive analysis and creating account strategies for some of the large wireless handset manufacturers.

Prior to PWC, Rahul worked with Deloitte Consulting in their IT/IT Strategy practice where he implemented Kenan Billing solutions and Trilogy SC Commission solutions. In addition, he headed a Strategic Sourcing team that achieved savings of $5MM in the wireless/wireline category.

Earlier in his career Rahul worked with Siemens as a Marketing Executive in their Power Generation, Network Automation Division.

Rahul has an MBA from Iowa State University and Bachelors in Electronics & Telecommunication Engineering from Manipal Institute of Technology India.

Rahul is an avid golfer. His adventurous spirit has made him sky dive from 19,000 feet, bungee jump from 60 meters, raft down a grade 6 river and hike to the world’s highest road.

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